Refunds Will Take 160-180 Days.
Once payment has been made, there will be no refund should you decide to terminate the service.
Payment must be paid up in full before or on the first day of delivery. We reserve the right to terminate service if payment is not paid up in time.
All cheques must be crossed and made payable to: Tingkat Singapore Pte Ltd
Please ensure that your order number is written on the reverse side of the cheque.
Payment by PayNow to UEN 202132184Z payment screenshot to be sent to our hotline number 8363 8539 or email: firstname.lastname@example.org
There will be no refund for early termination of contract.
An administrative fee of $25.00 per amendment will be imposed by the company for any amendments made by the customer after an order has been confirmed.
Please ensure you are at home to receive your delivery to avoid food wastage.No refund will be given for failed deliveries. For re-delivery, there will be a $15.00 fee.
Delivery to Residential Only * For Condominium delivery, we need your assistance for smooth delivery to your unit. If we are unable to go up to your unit, due to security reasons or any other reasons, we will give you a call. However, if you are unreachable after our third call attempt, we will move on with other delivery and your order will be forfeited.
All packages, if auto renewal is selected, will be auto renewed to the next cycle unless being informed 3 working days, in advance, via email:
Non continuation of contract, must be informed, in writing email: email@example.com ,3 working days before contract end. Otherwise, it will be activated even payment is not received.
We reserve the rights to recover for the amount that delivery is made to you.
Upon ordering, there will be no cancellation, postponement, amendments allowed.
Delivery hours: Lunch (9.30 am to 1.30 pm), Dinner (3.30 pm to 7.30 pm).
We deliver from Monday to Sundays and Public Holidays. Please indicate if you wish to skip for weekends and Public Holidays.
Due to seasonal nature of vegetable and product availability, we reserve the right to change the menu without notice.
Tingkat Singapore Pte Ltd reserves a right to amend our product packaging without prior notice. All pictures are subject to illustration purposes.
Tingkat Singapore Pte Ltd shall not bear any responsibility for food consumed after the stipulated timeline.
Administrative Terms and Conditions:
Tingkat Singapore Pte Ltd may amend the terms and conditions at any time, including without limitation by posting revised terms on its website at the URL https://www.tingkatsingapore.com.sg, which amended terms and conditions shall be binding upon.
By submitting your order, you agree that we may collect, use, and disclose your personal data, as provided in this application form for the purpose of our catering service.
By signing up a package with us, you agree to receive all information about our services.
Our Working Hours is Mon to Fri 10am to 8pm
By taking up our service, you agree to our terms and conditions.